Privacy Policy

Last updated: August 11, 2026

Oltora (“Oltora,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you visit our website, create an account, purchase or use our products, activate software licenses, request support, purchase services, communicate with us, or otherwise interact with Oltora.

This Privacy Policy applies generally to Oltora’s website, digital products, software, WordPress plugins, licenses, SEO and backlink services, consulting services, support services, subscriptions, and other products or services that link to or reference this Privacy Policy.

Certain products or services may include additional privacy notices where their data-processing activities require more specific disclosures.

1. Who We Are

Oltora is an online business operated by an individual based in Orlando, Florida, United States.

Our website is https://www.oltora.com/.

For privacy-related questions or requests, you may contact us at:

Oltora
Orlando, Florida, United States
Email: support@oltora.com

For purposes of this Privacy Policy, references to “Oltora,” “we,” “us,” or “our” refer to the operator of the Oltora website and services.

Where applicable privacy law uses terms such as “business,” “controller,” “data controller,” “service provider,” or “processor,” Oltora will have the applicable role based on the particular processing activity.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information that Oltora processes in connection with:

  • the Oltora website;
  • customer accounts;
  • orders, payments, subscriptions, and licenses;
  • software and WordPress plugins;
  • software activation, updates, support, and related services;
  • SEO, backlink, outreach, digital marketing, and related services;
  • consulting and professional services;
  • customer support and communications;
  • marketing communications;
  • website analytics, security, and fraud prevention; and
  • other Oltora products or services that reference this Privacy Policy.

This Privacy Policy does not apply to independent third-party websites, applications, services, or platforms that have their own privacy policies.

3. Personal Information We May Collect

The information we collect depends on how you interact with Oltora.

We may collect the following categories of information.

Contact Information

This may include:

  • name;
  • email address;
  • telephone number, if provided;
  • company or organization name;
  • billing or mailing address; and
  • other contact information you voluntarily provide.

Account Information

If you create an account, we may collect:

  • username;
  • email address;
  • account identifiers;
  • account preferences;
  • authentication-related information; and
  • information associated with purchases, downloads, licenses, or subscriptions.

Passwords are expected to be stored using appropriate security protections rather than in readable plaintext form where the systems we use support such protections.

Order and Transaction Information

When you make a purchase, we may collect:

  • products or services purchased;
  • order number;
  • transaction identifier;
  • purchase date;
  • billing information;
  • subscription or renewal status;
  • refund information;
  • tax-related information; and
  • related transaction records.

Payment card transactions may be processed by third-party payment processors.

Oltora generally does not need to receive or store complete payment card numbers or card security codes when those details are processed directly by a payment provider.

We may receive limited payment-related information from payment providers, such as payment status, transaction identifiers, card type, expiration information, or the last digits of a payment card where made available by the provider.

Software and License Information

When you purchase, activate, update, or use software or license-related services, we may process information such as:

  • license key or license identifier;
  • license status;
  • product and plan information;
  • activation and deactivation records;
  • website or domain associated with an activation;
  • site identifier;
  • software or plugin version;
  • WordPress, WooCommerce, PHP, or other environment information where relevant;
  • IP address;
  • timestamps;
  • technical requests made to our licensing or update systems; and
  • other technical information reasonably necessary to provide licensing, updates, support, security, or connected features.

The information collected may vary by product.

4. Data Processed Through Oltora Software and Plugins

Oltora software and plugins may allow customers to collect, store, organize, transmit, analyze, or otherwise process information on websites or systems controlled by those customers.

The fact that an Oltora product processes information on a customer’s website does not necessarily mean that Oltora receives or stores that information.

For example, information stored and processed entirely within a customer’s own WordPress database may remain under that customer’s control unless the product transmits that information to an Oltora-operated or third-party connected service.

Where an Oltora product uses cloud-connected, hosted, licensing, update, API, security, or other remote functionality, limited information may be transmitted as necessary to provide that functionality.

Where Oltora processes personal information solely on behalf of a customer, the customer generally determines the purposes for which that information is collected and used and is responsible for providing any legally required notices, obtaining any necessary permissions or consents, and complying with applicable privacy and data protection laws.

Additional product-specific disclosures may be provided where a particular Oltora product processes categories of information not adequately described in this Privacy Policy.

5. Service and Project Information

When you purchase SEO, backlink, outreach, consulting, digital marketing, development, or other professional services, we may collect or receive information necessary to perform the requested work.

This may include:

  • website URLs;
  • domain names;
  • keywords;
  • anchor text;
  • content or documents;
  • brand information;
  • project instructions;
  • business contact information;
  • website access information when required and voluntarily provided;
  • reports and project communications; and
  • other materials required to deliver the service.

You should provide only information that is reasonably necessary for the requested service.

If you provide us with personal information relating to another person, you are responsible for having the appropriate authority or legal basis to provide that information where required by applicable law.

6. Support and Communications

When you contact us for technical support, customer service, sales inquiries, billing questions, or other assistance, we may collect:

  • your name and contact information;
  • account and order information;
  • the content of your communications;
  • screenshots;
  • diagnostic information;
  • log files;
  • website or server information;
  • attachments you choose to provide; and
  • other information necessary to investigate or respond to your request.

Please avoid sending sensitive personal information unless it is reasonably necessary for us to assist you.

7. Automatically Collected Technical Information

When you visit our website or interact with online Oltora services, certain technical information may be collected automatically.

This may include:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • referring and destination pages;
  • pages viewed;
  • date and time of requests;
  • approximate location derived from IP address;
  • cookie or similar identifiers;
  • server and application logs;
  • security-related events; and
  • general website interaction information.

We may use this information for website operation, analytics, troubleshooting, security, abuse prevention, and service improvement.

8. Information We Receive From Third Parties

We may receive information from third parties that help us operate our business.

These may include:

  • payment processors;
  • hosting and infrastructure providers;
  • analytics providers;
  • email and communication providers;
  • security and anti-fraud providers;
  • e-commerce platforms;
  • software licensing services;
  • publishers, vendors, and contractors involved in providing requested services; and
  • other service providers used to operate Oltora.

We may also use publicly available business or professional information where reasonably relevant to providing a requested service or communicating with businesses.

9. Cookies and Similar Technologies

Oltora and service providers used by Oltora may use cookies, pixels, local storage, tags, scripts, or similar technologies.

These technologies may be used for:

  • essential website functionality;
  • authentication and account sessions;
  • shopping cart and checkout functionality;
  • remembering preferences;
  • security and fraud prevention;
  • website performance;
  • analytics and measurement;
  • marketing attribution; and
  • advertising, where used.

Some cookies are necessary for the operation of the website and cannot reasonably be disabled without affecting website functionality.

Where applicable law requires consent before using certain non-essential cookies or similar technologies, we will request consent through an appropriate consent mechanism.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Analytics and Advertising

We may use analytics services to understand how visitors use our website, measure performance, diagnose problems, and improve our products and services.

We may also use advertising and marketing technologies to measure campaigns, understand whether advertising leads to website visits or purchases, and advertise Oltora products or services.

These providers may process information such as IP address, device identifiers, cookie identifiers, pages viewed, referring URLs, interactions, and conversion information.

Some privacy laws define terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” broadly enough that certain advertising or analytics activities may fall within those definitions even where personal information is not sold for money.

Oltora does not sell personal information in exchange for monetary payment.

Where applicable law gives you the right to opt out of data processing that legally constitutes a sale, sharing, or targeted advertising, we will provide a method to exercise that right.

11. Global Privacy Control and Browser Privacy Signals

Where required by applicable law, Oltora will recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control (“GPC”), for processing that is legally subject to such an opt-out.

A GPC signal generally applies to the browser or device from which the signal is sent.

Browser “Do Not Track” signals are separate from legally recognized opt-out preference mechanisms. Because there is not a single universally applicable standard governing ordinary Do Not Track signals, our response to such signals may vary unless applicable law requires otherwise.

12. Comments

If commenting functionality is enabled and you leave a comment on our website, we may collect the information entered into the comment form together with information such as your IP address and browser user-agent information for spam detection, moderation, and website security.

If an avatar or profile-image service such as Gravatar is enabled, an anonymized or hashed representation of your email address may be sent to that service to determine whether an associated profile image exists.

Once a comment is approved, information you intentionally publish as part of the comment may become publicly visible.

Do not include confidential or sensitive personal information in public comments.

13. Media and User-Submitted Files

If our website allows you to upload images or other files, those files may contain metadata.

For example, photographs may contain embedded location or device information.

You are responsible for removing information you do not want disclosed before uploading files that may become publicly accessible.

14. How We Use Personal Information

We may use personal information for purposes including:

  • providing our website, products, and services;
  • creating and administering customer accounts;
  • processing orders and transactions;
  • delivering purchased products or services;
  • generating, activating, validating, renewing, suspending, or managing licenses;
  • providing software downloads and updates;
  • providing technical and customer support;
  • performing SEO, backlink, consulting, marketing, and other requested services;
  • communicating about orders, accounts, licenses, subscriptions, and support requests;
  • sending administrative and transactional communications;
  • sending marketing communications where permitted;
  • maintaining, troubleshooting, and improving products and services;
  • measuring website and marketing performance;
  • detecting and preventing fraud, security incidents, abuse, unauthorized access, and license misuse;
  • protecting Oltora, our customers, and third parties;
  • maintaining business, tax, accounting, and transaction records;
  • enforcing agreements and protecting legal rights;
  • responding to lawful legal requests; and
  • complying with applicable legal obligations.

We may also use aggregated or deidentified information for legitimate business purposes where that information is no longer reasonably capable of identifying an individual.

15. Legal Bases for Processing Where Applicable

Where laws such as the General Data Protection Regulation (“GDPR”) or similar laws require Oltora to identify a legal basis for processing personal data, the applicable basis will depend on the circumstances.

We may process personal data where:

  • Contract: processing is necessary to provide a product or service you requested or to take steps at your request before entering into a contract;
  • Legal obligation: processing is necessary to comply with applicable legal, tax, accounting, regulatory, or other obligations;
  • Legitimate interests: processing is reasonably necessary for legitimate business purposes such as operating and securing our services, preventing fraud, supporting customers, improving products, and protecting legal rights, where those interests are not overridden by applicable individual rights;
  • Consent: you have given consent for a particular activity where consent is required; or
  • Other lawful grounds: another legal basis is available under applicable law.

Where processing relies on consent, you may withdraw that consent as permitted by applicable law. Withdrawal does not make processing conducted before withdrawal unlawful.

16. Marketing Communications

We may send marketing communications where permitted by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe link included in those communications or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending non-promotional communications that are reasonably necessary in connection with your account, orders, transactions, licenses, security matters, or support requests.

17. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business or provide our products and services.

Categories of recipients may include:

  • hosting and cloud infrastructure providers;
  • payment processors;
  • email delivery and communication providers;
  • analytics providers;
  • security, fraud-prevention, and anti-spam providers;
  • software, licensing, and technical infrastructure providers;
  • accounting, tax, legal, and professional advisers;
  • contractors and service providers working on our behalf;
  • publishers, website operators, outreach partners, or vendors where necessary to perform a service you purchased;
  • government authorities or other parties where disclosure is legally required; and
  • other parties with your direction or authorization.

Service providers may receive only information reasonably necessary for the services they provide, subject to applicable contractual and legal requirements.

18. Business Transfers

If Oltora is involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets, transfer of business operations, bankruptcy, or similar transaction, information associated with the business may be disclosed or transferred as part of that transaction.

Any recipient of personal information remains subject to applicable privacy law and any commitments that continue to apply following the transaction.

19. Legal and Security Disclosures

We may preserve, use, or disclose information where we reasonably believe doing so is necessary to:

  • comply with applicable law, regulation, subpoena, court order, or lawful governmental request;
  • establish, exercise, or defend legal claims;
  • investigate fraud, abuse, security incidents, or unlawful activity;
  • protect the security and integrity of our website, infrastructure, products, customers, or services;
  • enforce our Terms and Conditions or other agreements; or
  • protect the rights, property, or safety of Oltora, our customers, users, or other persons.

20. International Data Processing

Oltora operates from the United States.

If you are located outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where Oltora or our service providers operate.

Privacy and data protection laws in those countries may differ from those in your country.

Where applicable law requires specific safeguards for international transfers of personal data, we will use legally recognized safeguards or other lawful transfer mechanisms where required.

21. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • provide products and services;
  • maintain customer accounts;
  • operate licenses and subscriptions;
  • maintain transaction and payment records;
  • provide support;
  • prevent fraud and abuse;
  • maintain security records;
  • resolve disputes;
  • enforce agreements;
  • comply with tax, accounting, legal, and regulatory requirements; and
  • establish, exercise, or defend legal claims.

Retention periods may therefore differ depending on the type of information and the reason it is maintained.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and technical limitations.

Backup copies may remain for a limited period as part of ordinary backup and disaster-recovery processes.

22. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, destruction, or loss.

These protections may include access controls, authentication mechanisms, software and infrastructure security measures, backups, logging, encryption or secure transmission where appropriate, and measures provided by the third-party platforms we use.

However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You are responsible for maintaining the security of your account credentials and for using reasonable security practices on websites and systems you control.

If we become aware of a security incident involving personal information, we will investigate and take measures required by applicable law based on the circumstances.

23. Your Privacy Rights

Depending on where you live and the laws applicable to Oltora’s processing of your information, you may have some or all of the following rights:

  • to request information about personal information we process about you;
  • to request access to personal information;
  • to obtain a copy or portable copy of certain personal information;
  • to request correction of inaccurate personal information;
  • to request deletion of certain personal information;
  • to request restriction of certain processing;
  • to object to certain processing;
  • to withdraw consent where processing is based on consent;
  • to opt out of certain sales, sharing, targeted advertising, or profiling where those rights apply;
  • to limit certain uses of sensitive personal information where required by law;
  • to lodge a complaint with an applicable data protection authority; and
  • to exercise other privacy rights provided by applicable law.

These rights are not absolute. Applicable law may permit or require us to retain or continue processing certain information, including for legal compliance, security, fraud prevention, transaction records, contractual obligations, and legal claims.

24. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights if the applicable state privacy law applies to Oltora and to the relevant processing activity.

Depending on the applicable law, these rights may include the rights to know, access, correct, delete, obtain a portable copy of personal information, and opt out of certain sales, sharing, targeted advertising, or profiling.

Where applicable, Oltora will not unlawfully discriminate against you for exercising a privacy right.

If a law provides the right to appeal a decision regarding a privacy request, you may appeal by replying to our decision or contacting support@oltora.com with the subject line “Privacy Appeal.”

25. California Privacy Information

If the California Consumer Privacy Act or another California privacy law applies to Oltora’s processing of your personal information, California residents may have rights that include:

  • the right to know the categories and specific pieces of personal information collected, subject to applicable limitations;
  • the right to know categories of sources and purposes for collection or use;
  • the right to know categories of third parties to whom information is disclosed;
  • the right to request deletion;
  • the right to request correction;
  • the right to opt out of the sale or sharing of personal information where applicable;
  • the right to limit certain uses and disclosures of sensitive personal information where applicable; and
  • the right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.

Oltora does not sell personal information in exchange for monetary payment.

Certain advertising or analytics disclosures may nevertheless fall within broader legal definitions of “sale” or “sharing.” Where applicable, Oltora will provide legally required opt-out mechanisms.

26. EEA and United Kingdom Privacy Rights

Where European Economic Area or United Kingdom data protection law applies to Oltora’s processing of your personal data, you may have rights including:

  • access;
  • rectification;
  • erasure;
  • restriction of processing;
  • data portability;
  • objection to certain processing;
  • withdrawal of consent where consent is relied upon; and
  • the right to lodge a complaint with an applicable supervisory authority.

The availability of a particular right depends on the circumstances and applicable law.

27. Exercising Privacy Rights

You may submit a privacy request by emailing:

support@oltora.com

Please use the subject line “Privacy Request” where possible.

Your request should identify the right you want to exercise and provide enough information for us to locate the relevant records.

We may need to verify your identity before completing certain requests. Verification requirements will depend on the nature of the request and the information involved.

We will use information submitted for verification only as reasonably necessary to verify and process the request, subject to applicable law.

Where applicable law permits requests through an authorized agent, we may require reasonable evidence that the agent is authorized to act on your behalf.

We will respond within the period required by applicable law where such a deadline applies.

28. Information Controlled by Oltora Customers

If your personal information was collected by one of our customers through a website, plugin, service, form, newsletter, store, or other system operated by that customer, the customer may be the party responsible for determining how and why your information is processed.

In those circumstances, requests concerning that information should generally be directed first to the applicable customer or website operator.

If Oltora processes the information on behalf of that customer, we may assist the customer with a valid privacy request as required by our agreement with the customer or applicable law.

29. Third-Party Websites and Embedded Content

Our website may contain links to or embedded content from third-party websites or services.

Examples may include videos, payment services, social media content, external documentation, analytics services, or other third-party resources.

When you interact with third-party content or leave our website, the third party may independently collect and process information under its own privacy policy.

Oltora does not control and is not responsible for the privacy practices of independent third parties.

You should review the privacy policies of services you choose to use.

30. Children’s Privacy

Oltora’s website, products, and services are intended primarily for adults, businesses, website operators, and professionals and are not directed to children under 13 years of age.

We do not knowingly seek to collect personal information online from children under 13 in circumstances subject to the Children’s Online Privacy Protection Act (“COPPA”).

If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete or otherwise handle the information as required by law.

If you believe a child has provided personal information to Oltora inappropriately, please contact us at support@oltora.com

31. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our products, services, technology, data practices, business operations, or legal obligations.

When we update this Privacy Policy, we will post the revised version on this page and change the “Last updated” date.

If required by applicable law, we may also provide additional notice or obtain consent before materially changing how certain personal information is processed.

We encourage you to review this Privacy Policy periodically.

32. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

Oltora
Orlando, Florida, United States
Email: support@oltora.com
Website: https://www.oltora.com/