Privacy Policy

Effective date: 03/25/2026

Oltora (“we”, “us”, or “our”) operates https://www.oltora.com/. This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website, create an account, purchase our products, use our plugins, request support, or otherwise interact with our services.

Who we are

Our website address is: https://www.oltora.com/.

What we collect

Depending on how you interact with our website or products, we may collect the following information:

  • Name and email address
  • Billing details and order information
  • Account information
  • License information
  • Support messages and related attachments
  • Website and plugin usage information needed to validate licenses and deliver premium services
  • Technical information such as IP address, browser type, device type, and basic server logs

Plugin and license data

When you activate or use our premium products, we may collect information necessary to validate your license, deliver updates, and operate premium features. This may include your domain, site identifier, plugin version, license status, activation status, IP address, and related technical metadata.

If premium protection features use connected cloud intelligence, we may also process limited fraud-related signals needed to deliver those services. Depending on the feature, this may include information such as IP address, email address, phone number, customer name, billing address, and related risk indicators. We do not use this information to process card payments, and we do not intentionally collect or store raw payment card numbers or card security codes through our plugins.

Orders and purchases

When you purchase a product from us, we collect the information needed to process the order, generate or renew a license, deliver download access, send transactional emails, and provide support.

This may include your name, email address, billing information, order number, license key, product purchased, renewal status, and related account information.

Comments

If comments are enabled on our site and you leave a comment, we may collect the data shown in the comments form, your IP address, and your browser user agent string to help detect spam.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible publicly in the context of your comment.

Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS). Other visitors may be able to download and extract location data from images on the site.

Cookies

We may use cookies and similar technologies to improve website functionality, keep you logged in, remember preferences, analyze usage, and support shopping cart or checkout functions.

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for convenience. Login and session cookies may also be used when you sign in to your account.

Embedded content from other websites

Pages on our site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves in the same way as if you visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content.

How we use your data

We use personal data to:

  • Provide and improve our website, products, and services
  • Process orders and payments
  • Create, validate, renew, suspend, or manage licenses
  • Send transactional emails such as receipts, license emails, renewal reminders, and support responses
  • Provide plugin updates and download access
  • Detect fraud, abuse, security issues, and unauthorized use
  • Comply with legal, tax, accounting, and security obligations

Who we share your data with

We may share your data only as needed with trusted service providers that help us operate our business, such as payment processors, hosting providers, email delivery providers, analytics providers, support tools, and anti-spam or security services.

If you request a password reset, your IP address may be included in the reset email.

We may also share information when required by law, to protect our rights, or to investigate fraud, abuse, or security incidents.

How long we retain your data

We retain personal data only as long as necessary for the purposes described in this policy, including account management, licensing, support, fraud prevention, tax and accounting obligations, and legal compliance.

If you leave a comment, the comment and its metadata may be retained indefinitely so that we can recognize and approve follow-up comments automatically.

For users who register on our site, we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time, except for usernames where applicable. Website administrators can also see and edit that information.

Your rights

Depending on your location, you may have rights to access, correct, export, restrict, or delete your personal data. You may also have the right to object to certain processing or withdraw consent where consent is the legal basis.

If you have an account on this site, or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase your personal data, except where we are required to keep it for administrative, legal, security, tax, or accounting reasons.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. We may also transfer and process data through service providers located in other countries where necessary to operate our services.

Data security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, loss, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure.

Children’s privacy

Our website, products, and services are not directed to children, and we do not knowingly collect personal data from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above.

Contact

If you have questions about this Privacy Policy or your personal data, please contact us at support@oltora.com.