Terms and Conditions

Effective date: 03/26/2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://www.oltora.com/ and any related products, software, plugins, licenses, downloads, updates, customer portals, support services, and other services provided by Oltora (“Oltora”, “we”, “us”, or “our”).

By accessing our website, purchasing our products, downloading our software, activating a license, or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website, products, or services.

1. Who We Are

Oltora operates the website located at https://www.oltora.com/ and provides software products, licenses, plugin downloads, and related services.

For questions about these Terms, you may contact us at support@oltora.com.

2. Eligibility

You must be legally able to enter into a binding agreement to purchase and use our products and services. By using our website or purchasing our products, you represent that you have the legal authority to do so.

3. Website Use

You agree to use our website only for lawful purposes and in a way that does not violate applicable laws, infringe the rights of others, or interfere with the operation of the website.

You must not attempt to gain unauthorized access to any part of the website, customer accounts, software delivery systems, licensing systems, update systems, or related infrastructure.

4. Digital Products and Software Licenses

Our products are digital products. Purchases may include software downloads, plugin files, software licenses, updates, premium access, and related services.

When you purchase one of our products, you are purchasing a limited license to use that product under these Terms. You are not purchasing ownership of the software or any intellectual property rights in it.

5. License Scope

Unless otherwise stated in writing on the product page or in a separate license agreement, a standard OrderFort Premium license is intended for use on one website only.

The permitted number of websites, domains, or installations may vary depending on the specific product purchased. The details shown on the product page at the time of purchase form part of these Terms.

6. License Activation, Validation, and Monitoring

To activate premium software features, you may be required to enter a valid license key. Our systems may validate and monitor the license status in order to:

  • confirm whether the license is active, expired, suspended, paused, or otherwise restricted;
  • verify that the license is being used within the permitted activation limits;
  • deliver premium downloads, updates, cloud-connected features, and related services;
  • detect unauthorized use, duplicate activation, abuse, or license sharing beyond the allowed scope.

License checks may include information such as domain name, site identifier, activation history, IP address, plugin version, and related technical metadata.

7. Unauthorized Use

You may not:

  • share, resell, sublicense, rent, lease, or redistribute our software or licenses unless we have explicitly authorized you in writing;
  • use one license on more websites than the purchased plan allows;
  • attempt to bypass, disable, alter, or interfere with our licensing, update, or premium feature validation systems;
  • modify, remove, or falsify branding, copyright, licensing, or attribution notices where such notices are required;
  • use our products in a way that violates applicable laws or third-party rights.

If we detect unauthorized use, we may suspend or terminate the license, restrict premium access, deny future support or updates, or take other reasonable action to protect our systems and business.

8. Updates and Premium Access

During an active license period, eligible products may receive updates, premium downloads, and access to premium functionality, depending on the product purchased.

Premium access may be limited or disabled if a license becomes expired, suspended, revoked, overused, or otherwise invalid.

We may change, improve, add, or remove software features from time to time as part of normal product development.

9. Support

Support may be provided for active license holders, subject to the level of support included with the product purchased. Support is provided at our discretion and may be limited to issues directly related to our software.

We are not responsible for supporting third-party themes, plugins, hosting environments, custom code, or modifications made by you or third parties, except where we explicitly agree otherwise in writing.

10. Payments

All payments are processed through the payment methods and checkout systems made available on our website. You agree to provide accurate billing and payment information and to keep it updated where necessary.

We reserve the right to refuse, cancel, or limit orders where we reasonably suspect fraud, abuse, pricing error, misuse, or other improper conduct.

11. Renewals

Some products may be sold as recurring subscriptions or renewable licenses. Where applicable, the renewal terms, renewal price, and renewal cycle will be shown at checkout or in the product information.

If your license renews before expiry and we support carry-over time for that product, the remaining time on your current license may be added to the new license period, subject to the rules of that product.

12. Refunds

Refunds are governed by our separate Refund and Returns Policy. That policy forms part of these Terms and should be read together with them.

If a refund is approved, the associated license may be suspended or terminated, and access to premium downloads, updates, cloud-connected features, and related services may be removed.

13. Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

We may suspend or terminate access to customer accounts where we reasonably believe there has been fraud, abuse, unauthorized use, or a breach of these Terms.

14. Product Availability and Changes

We may update, improve, discontinue, replace, suspend, or remove products or features at any time. We may also change product pricing, plans, packaging, or included features for future purchases.

Such changes will not retroactively remove rights already granted for an active paid license period unless necessary for legal, security, abuse-prevention, or technical reasons.

15. Intellectual Property

All content, software, branding, graphics, documentation, code, product names, trademarks, service marks, logos, and related materials made available by Oltora are owned by us or licensed to us and are protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of any intellectual property rights to you.

16. Third-Party Services and Dependencies

Our products may integrate with or depend on third-party platforms, services, software, APIs, or hosting environments, including but not limited to WordPress, WooCommerce, payment providers, email providers, and hosting providers.

We are not responsible for outages, compatibility changes, API restrictions, pricing changes, or technical problems caused by third-party systems outside our control.

17. Disclaimer

Our website, products, software, licenses, downloads, updates, and related services are provided on an “as is” and “as available” basis, to the maximum extent permitted by law.

We do not guarantee that our products will be uninterrupted, error-free, fully secure, or suitable for every possible use case, store configuration, or third-party environment.

In particular, fraud prevention software helps reduce risk, but no software can guarantee the complete prevention of all fraud, abuse, suspicious activity, or financial loss.

18. Limitation of Liability

To the maximum extent permitted by law, Oltora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, business, data, goodwill, customers, or opportunities arising out of or related to the use of, or inability to use, our website, products, software, licenses, updates, or services.

To the maximum extent permitted by law, our total liability for any claim arising out of or related to your purchase or use of our products or services shall not exceed the amount you paid to us for the relevant product during the twelve (12) months immediately preceding the event giving rise to the claim.

19. Indemnification

You agree to indemnify, defend, and hold harmless Oltora and its owners, operators, affiliates, contractors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses arising out of or related to:

  • your use of our website, products, or services;
  • your violation of these Terms;
  • your misuse of our licenses, software, or update systems;
  • your violation of applicable law or third-party rights.

20. Termination or Suspension

We may suspend, restrict, or terminate your access to our website, software, licenses, downloads, updates, customer portals, premium features, or support at any time if we reasonably believe that:

  • you have violated these Terms;
  • you are using a license outside the permitted scope;
  • you are engaged in fraud, abuse, unauthorized redistribution, or system interference;
  • continued access would create a legal, security, or operational risk.

Termination or suspension does not limit any other rights or remedies available to us.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Insert State / Country], without regard to conflict of law principles.

Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert State / Country], unless applicable law requires otherwise.

22. Changes to These Terms

We may update these Terms from time to time. When we do, we will publish the updated version on this page and update the effective date above.

Your continued use of our website, products, or services after updated Terms are posted constitutes your acceptance of the updated Terms.

23. Contact

If you have questions about these Terms and Conditions, please contact us at support@oltora.com.

Product-Specific Terms – OrderFort Premium

The following additional terms apply specifically to OrderFort Premium for WooCommerce.

License Scope

Unless otherwise stated on the product page, OrderFort Premium is licensed for one WooCommerce website per purchased license.

Activation and Validation

OrderFort Premium may require license activation and periodic validation with Oltora systems in order to enable premium protection profiles, premium fraud controls, premium cloud-connected features, premium downloads, and premium updates.

Premium Feature Availability

Premium features may depend on an active and valid license. If a license expires, is suspended, is used beyond the permitted activation limits, or is otherwise invalid, some or all premium features may become limited or unavailable.

Fraud Protection Limitations

OrderFort Premium is designed to reduce the risk of fake orders, suspicious activity, repeated fraud attempts, and related store abuse. However, no anti-fraud solution can guarantee the prevention of every fraudulent or abusive action.

Compatibility

OrderFort Premium is designed for supported WordPress and WooCommerce environments. Compatibility with all themes, plugins, custom setups, hosting environments, or third-party extensions cannot be guaranteed in every case.

Support and Updates

Access to premium updates and premium support is tied to an active and valid license, subject to the scope of the purchased plan.

Future Product-Specific Terms

Additional sections may be added below this line in the future for other Oltora plugins, apps, services, or software products. Where appropriate, Oltora may also publish separate product-specific terms pages for future services.